Privacy Policy

Scope

This Privacy Policy explains how Melissa Renae Esthetics LLC ("Melissa Renae Esthetics," "we," "us," or "our") collects, uses, discloses, and retains information when you use this website (the "Site") and when you communicate with us.

This Privacy Policy applies to Site-related information only. Third-party services linked from the Site (including booking and retail storefront providers) have their own privacy policies and practices.

Information We Collect

We collect information in three main ways.

Information You Provide Directly

This Site does not currently include account registration, on-site checkout, or contact-form submission.

If you contact us directly by phone, text, or email, we may collect information you choose to provide, such as:

• your name and contact details
• appointment or service-related information
• message content and communication records

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect limited device and usage information, such as:

• IP address (in truncated or anonymized form where configured)
• browser type, operating system, and device information
• referring pages, pages viewed, session timing, and interaction events
• approximate geolocation derived from IP

Information From Third Parties

If you book through GlossGenius or purchase from a Shopify-hosted storefront linked from this Site, those providers collect and process your information under their own terms and privacy policies.

We may receive limited business records from those providers as needed to support appointments, operations, customer service, accounting, and legal compliance.

How We Use Information

We may use information to:

• operate, maintain, and improve the Site
• measure Site traffic, engagement, and performance
• communicate with you and respond to inquiries
• support appointment and service operations
• maintain records for business, accounting, tax, and legal purposes
• detect, prevent, and address fraud, abuse, or security incidents
• enforce our terms, policies, and legal rights

How We Disclose Information

We may disclose information:

• to service providers that perform services for us (for example, analytics, website infrastructure, and communication tools)
• when you choose to use third-party booking or retail providers through links on this Site
• as required by law, subpoena, court order, or legal process
• to investigate, prevent, or act on suspected illegal activity, fraud, or threats to rights, safety, or property
• in connection with a business transaction (for example, merger, sale, financing, or transfer of assets), subject to applicable legal requirements

We may also use and disclose aggregated or de-identified information that does not identify you.

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand traffic and Site usage.

Google Analytics on this Site is configured with IP anonymization and with advertising personalization signals disabled.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

You can also learn about Google's privacy practices at Google Privacy Policy and manage Google Analytics preferences through available Google tools.

"Sale" and "Sharing" of Personal Information

We do not sell personal information for money.

We do not knowingly share personal information for cross-context behavioral advertising as those terms are defined under certain U.S. state privacy laws.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting. Because there is no uniform industry standard for DNT signals, the Site does not currently respond differently to DNT signals.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operational needs, recordkeeping, dispute resolution, legal compliance, and enforcement of agreements.

Retention periods may vary based on data type, context, and legal obligations.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, such as:

• the right to know or access certain personal information we process about you
• the right to request deletion of certain personal information
• the right to correct inaccurate personal information
• the right to data portability
• the right to opt out of certain processing activities, where applicable
• the right not to receive discriminatory treatment for exercising applicable rights

To submit a privacy rights request, email [email protected] with enough detail for us to evaluate and process your request.

We may need to verify your identity before processing a request and may deny requests where permitted by law (for example, where an exemption applies or verification is not possible).

You may designate an authorized agent to make requests where permitted by law; we may require proof of authorization and direct identity verification.

If your state law provides a right to appeal a denied request, include "Privacy Appeal" in the email subject line and describe the prior request and decision.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

Our services are intended for adults age 18 and older.

Geographic Availability

Melissa Renae Esthetics services are currently offered in the United States.

Requests from EU/EEA regions are geo-blocked at the Site access layer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page unless a later date is stated.

Contact

For privacy questions or privacy rights requests, contact [email protected].